Rocketbots Raises Seed Round For 2018 To Kick Off Its New SaaS AI Chatbot Platform
Hong Kong, 20 March 2018 | Rocketbots, a Hong Kong-based Artificial Intelligence Chatbot company has recently closed their Seed Round for an undisclosed amount to help kick off it’s newest products to a rapidly-growing market. This round was led by Global Technology Alliance, an angel investment group operated by two renowned serial entrepreneurs from Germany including the former CTO of Scout24 & the founder of Smartcast, and joined by the CEO of Sun Hing Printing.
The global chatbot market was valued at US$190.8 million in 2016, it is expected to continue to experience significant growth driven by increasing adoption in customer service to reduce operating costs. According to a recent report by Grand View Research, the global chatbot market is expected to reach US$1.23 billion by 2025.
Before launching the Rocketbots Platform, the company provided solution oriented business-to-business (B2B) services – utilizing AI and Natural Language Processing (NLP) in chatbots for several large enterprises.
“Over the past year we’ve built numerous chatbots across all sort of verticals – in doing so we’ve realized that the tools available are far from perfect, so we decided to make our own” said Gerardo Salandra CEO of Rocketbots and Chairman of the Artificial Intelligence Society of Hong Kong.”
The Rocketbots Platform enables chatbots to fit the specific operational protocols of modern-day customer service teams. It brings together CRM, analytics, insights, and human-handoff, designed to bring bot-assisted service into the mainstream. By tying together messaging channels and human hand-off, the platform allows organizations to decide what their customers discuss with bots or with human agents. The Platform is eliminating the barriers to widespread adoption and ushering in the era of hybrid customer support.
The jump start achieved by Rocketbots is partly attributed to the opportunities available in Hong Kong. With its mature legal environment, central location in the world’s fastest-growing region, tight-knit business community, and penchant for networking, Hong Kong is a place which facilitates growth. Its’ institutions also play their part with a network of universities and research facilities that nurture talent as well as government agencies like InvestHK which provided us customized support.
“Considering that the latest technological revolution has birthed numerous businesses based on apps, we want to spearhead and empower the next wave of entrepreneurs to build the next big thing based on chatbots, we call them Botpreneurs” said Gerardo on a further note.”
In addition to the platform, Rocketbots intends to launch the Rocketbots Academy, a series workshops, webinars and hackathons across South East Asia, the Academy seeks to democratize AI and empower a new wave of entrepreneurs for the post-app era.
Founded in 2016, Rocketbots is an AI chat automation platform for enterprises to engage employees & customers. Launch on platforms like Facebook Messenger, website, SMS, Wechat mobile apps and more.