DiDi to Start a Trial Relaunch of Hitch, its P2P Commuter Ridesharing Service in Major Chinese Cities

DiDi to Start a Trial Relaunch of Hitch, its P2P Commuter Ridesharing Service in Major Chinese Cities
With enhanced safety features and a pilot women safety program

(Beijing, November 6, 2019) – Didi Chuxing (“DiDi”) announced today a trial relaunch of Hitch, its P2P ride-sharing service in seven major Chinese cities, including Harbin, Taiyuan, Shijiazhuang, Changzhou, Shenyang, Beijing and Nantong, at the end of November 2019.

The trial starts with trips under 50 kilometers in metro areas between 5:00 am and 8:00 pm for female users, and 5:00 am and 11:00 pm for male users. Information service fees will be waived during the trial operation.

DiDi Hitch was created in 2015 as a popular day-to-day commuter ride-sharing service among China’s rising middle class. Since then it has also become an important inter-city mobility solution as the country’s sustained urbanization process continues to drive regional integration and mass migration. During China’s 2018 Lunar New Year, 30.7 million Chinese took Hitch for their annual family reunion over the seven-day break.

The relaunch follows a comprehensive safety review and product revamp that began in 2018. The redesigned service now features improved safety features, as well as more rigorous driver/passenger verification and rating mechanisms.

DiDi is also piloting a women’s safety program with Hitch, which is expected to roll out to other services. Key features include
•Enhanced risk analysis, alert and intervention models that identify high-risk scenarios and trip anomalies, and enable effective intervention; and
•A new in-app Safety Assistant that shows more detailed information on drivers and passengers, and offers real-time support from safety specialists.

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